Know when you need to place your orders to ensure they’ll be delivered on time.

Our products are delivered in two ways, either:

1. Front Door Parcel Delivery (e.g. UPS, USPS) to your delivery address.

Standard Shipping on all other orders under $79.99 is $5.99

Two-Business Day Shipping: $15
Next Business Day Shipping: $25



Front door delivery items ship and arrive within 3-5 business days of receiving your order.

Standard Shipping on orders over $79.99 – Free



For an extra charge of $25 per address, we can arrange for next day delivery to most destinations within the contiguous 48 states.

If we receive your order by 6pm PT Monday through Friday, you’ll receive your order the next business day; orders placed Friday after 6pm through Sunday will arrive on Tuesday.


2. Local pickup from a UPS Access Point:

Never miss a delivery again by selecting UPS Access Point at checkout. You will receive an e-mail notification when your order has arrived at the chosen location. You can then pickup within seven days at a time convenient to you.


Fees: Flat Rate fees and/or parcel carrier delivery and processing charges are shown under Shipping Rates, and will be applied in the Checkout Payment and Review page.




Question: Can I ship to a PO Box?

Answer: We can ship to most PO Box. You will receive a message during checkout if the item is not eligible to ship to a PO Box.


Question: Can I ship to APO or FPO address?

Answer: We apologize in advance as at this time we do not ship to APO or FPO addresses.


Question: May I delay shipment of an item?

Answer: If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call +1 (323) 308-5800, and one of our sales associates will be happy to assist you.


If you do not see an answer to your question(s), please contact us. We are happy to answer any question that might come up for you.



Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*.

States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.